Privacy policy

Privacy Policy

This Privacy Policy describes how Crazy Hearts USA (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://crazyheartsusa.com (the “Site”).

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as “Order Information.”

How We Use Your Personal Information
We use the Order Information to:
• Process and fulfill orders
• Communicate with you
• Screen orders for potential risk or fraud
• Provide you with information or marketing related to our products (if you opt in)

Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, such as Shopify for our online store platform and payment processors to complete transactions.

We may also share your information to comply with applicable laws and regulations or to protect our rights.

Your Rights
If you are a U.S. resident, you have the right to access personal information we hold about you and request corrections or deletions.

Data Retention
We retain Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this policy from time to time to reflect changes to our practices or for legal reasons.

Contact Us
For more information about our privacy practices, questions, or complaints, contact us at:
sales@crazyheartsusa.com