Refund policy

Refund Policy

We want you to love your purchase. If you are not completely satisfied, please review our return policy below.

Returns
Returns are accepted within 14 days of delivery.

Items must be:
• Unworn
• Unwashed
• In original condition
• With original tags (if applicable)

Return Shipping
Customers are responsible for all return shipping costs. Original shipping fees are non-refundable.

Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to the original payment method.

Exchanges
Exchanges are subject to product availability. Due to limited inventory, exchanges cannot be guaranteed.

Non-Returnable Items
Sale items and gift cards are final sale and non-refundable.

To Start a Return
Email us at:
sales@crazyheartsusa.com